Folderly
Privacy Policy and Support
Folderly is designed to work locally on your Windows device. This page explains what data is stored, how images are handled, and how to request support.
Frequently Asked Questions
The folder icon did not change after I applied it
Windows Explorer caches folder icons. Folderly refreshes the target window automatically after applying. If the old icon still shows, close and reopen that Explorer window, or sign out and back in. You do not need to restart your PC.
Do network drives, NAS, or shared folders work?
Folderly works best with local folders. Network drives, NAS, and shared folders have limited support. Folderly can save the icon files, but Windows Explorer may not display them depending on Windows security or file server settings.
Do I need to convert my image to .ico first?
No. Just drop a PNG or JPG, or pick one from the drop area, and Folderly creates the folder icon for you. No .ico conversion is needed.
Which image formats are supported?
PNG, JPG/JPEG, BMP, and WebP.
Can I undo a change and restore the original folder?
Yes. Open Folderly, find the folder under History, and click Revert. The folder returns to its normal appearance.
I moved or renamed a customized folder and cannot revert it
Because the folder's path changed, Folderly can no longer restore that exact folder automatically. Open Folderly, select the entry in History, and remove the history entry. If a leftover _folderly folder or desktop.ini remains inside the moved folder, you can delete them manually.
Is Folderly free?
Folderly is a paid app with a free trial. After the trial, you can buy it with a single one-time purchase. There is no subscription.
Still need help?
Contact us through the Folderly support form below.
Privacy Policy
Data Collection
Folderly does not collect, transmit, sell, or share personal data.
Local Data
Folderly stores application settings, history, selected image copies, and generated icon files locally on your device. This data is used only to provide app features such as applying folder icons, restoring previews, showing history, and reverting customized folders.
Typical local data may include:
- Folder paths customized by the user
- Source image paths selected by the user
- Local copies of selected images for preview restoration
- Generated icon files
- App settings such as language, tag names, and display options
Images
Images selected by the user are processed locally on the device. Folderly does not upload selected images to any server.
Analytics and Tracking
Folderly does not include analytics, advertising trackers, or telemetry.
Microsoft Store
If Folderly is installed through Microsoft Store, Microsoft may process purchase, licensing, crash reporting, and Store-related data according to Microsoft's own policies. Folderly does not receive this Store account data from Microsoft.
Support
For support, bug reports, or privacy questions, please use the Folderly support form.
Support email: folderly.support@gmail.com
If you use this URL for Microsoft Store submission, set the Privacy Policy URL to this page and the Support URL to this page's support section.